Refund

Refund Policy

For Sincerely Yours customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to sincersalyyours.shop.

eligibility at Sincerely Yours
The following eligibility guidance applies to the Sincerely Yours storefront at sincersalyyours.shop. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Sincerely Yours to starting a request
For purchases made through sincersalyyours.shop, Sincerely Yours applies the following guidance on starting a request. When requesting a return or exchange, contact us at Support@Sincersalyyours.shop before sending the item. Once the request is approved, Sincerely Yours will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

exceptions at Sincerely Yours
The following exceptions guidance applies to the Sincerely Yours storefront at sincersalyyours.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

order problems at Sincerely Yours
For purchases made through sincersalyyours.shop, Sincerely Yours applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Sincerely Yours: support
The following support guidance applies to the Sincerely Yours storefront at sincersalyyours.shop. For return or exchange assistance, contact Support@Sincersalyyours.shop or 4156094856.

Details from Sincerely Yours on condition of returns
Sincerely Yours publishes this condition of returns guidance for customers using sincersalyyours.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Sincerely Yours customers should know about refund timing
For Sincerely Yours customers at sincersalyyours.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Merchant Information
Business name: Sincerely Yours
Brand name: Sincerely Yours
Email: Support@Sincersalyyours.shop
Phone: 4156094856
Physical address: 8 Church St, Buffalo, New York, 14218, United States